Frequently Asked Questions

Which charging standards are supported?

European standard (Type 2 / CCS2) and Chinese standard GB/T are available, and ChaoJi (high-power charging interface) can be optionally equipped.

How long is the delivery date?

Standard orders will be dispatched within 7 to 15 working days. The delivery date of the customized products will be confirmed separately.

Does it support OCPP?

Support - Compatible with OCPP 1.6J / 2.0.1, and can be connected to mainstream CSMS cloud platforms.

How long is the warranty?

The entire machine is guaranteed for 2 years, and the core modules can be extended to 5 years.